Shaylin Naidoo

Welcome to My Scrum Master Portfolio

Showcasing agile leadership, team collaboration, and project delivery.

About Me

Motivated and detail-oriented IT graduate with experience in technical support, process troubleshooting, stakeholder communication, and systems support within fast-paced operational environments. Strong understanding of business processes, information systems, and Agile collaboration principles. Skilled in coordinating tasks, resolving issues efficiently, and supporting cross-functional teams to achieve operational goals. Seeking to transition into a Scrum Master role where strong communication, problem-solving, facilitation, and team collaboration skills can contribute to Agile project delivery and continuous improvement.

My Skills

Motivated Junior Scrum Master with a strong interest in Agile methodologies, team collaboration, sprint coordination, and continuous improvement.

Agile Methodologies Scrum Framework Sprint Planning Team Collaboration Communication Jira SQL

My Work Experience

Technical Engineer L1 - Vox Telecom - Aug 2023 – Present

Investigated and resolved customer internet connectivity issues efficiently
Provided clear technical updates and professional customer communication
Maintained accurate records of incidents, escalations, and resolutions

Admin Assistant - Seatides Combined - Feb 2022 – Aug 2022

Managed learner records and academic reporting.
Maintained accurate administrative and database records.
Supported educator reporting and staff coordination.

Contact Me

Get In Touch

Let’s Connect

I’m always open to discussing new opportunities, Agile collaboration, Scrum-related roles, and exciting tech projects. Whether you’re looking for a motivated Junior Scrum Master, a collaborative team member, or someone passionate about continuous improvement and problem-solving, feel free to reach out.

Email

shaylin950105@gmail.com

Phone

+27 83 269 7645

Address

6 Tariq Road, Riyadh, Verulam, Durban, Kwa-Zulu Natal